Privacy Policy
Last Updated: December 8, 2025
Effective Date: December 8, 2025
Effective Date: December 8, 2025
1. Introduction
Just Web Agency LLC (“we,” “us,” “our,” or “Company”) provides its website and services subject to the following Privacy Policy, which is incorporated by reference into our Terms & Conditions. This Privacy Policy applies to all users of our website, clients, prospective clients, and other individuals (“you,” “user,” or “visitor”) when you access or use our website, services, or communicate with us.
By using our website or services, you agree to the collection, use, disclosure, and processing of your Personal Information (as defined below) in accordance with this Privacy Policy. If you do not accept this policy, please do not use our site or services.
By using our website or services, you agree to the collection, use, disclosure, and processing of your Personal Information (as defined below) in accordance with this Privacy Policy. If you do not accept this policy, please do not use our site or services.
2. Scope and Controller
Just Web Agency LLC is the “data controller” responsible for the collection and processing of your Personal Information under this policy.
This Privacy Policy covers all services, including website access, account registration, payments, contact or quote requests, marketing subscriptions, and any other interactions you have with us.
This Privacy Policy covers all services, including website access, account registration, payments, contact or quote requests, marketing subscriptions, and any other interactions you have with us.
3. Information We Collect
We collect different types of personal and non-personal information depending on how you engage with us.
3.1 Information You Provide Directly
When you voluntarily communicate with us, create an account, request a quote, or sign up for marketing, we may collect:
- Name
- Email address
- Phone number
- Company name (if provided)
- Message / project description / inquiry details
- Billing or payment information (subject to PCI-compliant third-party processors)
- Account credentials (username, password — stored securely/hashed)
All contact form submissions and collected lead/inquiry information are stored in our CRM system.
3.2 Account & Transaction Information
If you create an account on our site or purchase services:
- Registration data (name, email, contact, billing/shipping address if relevant)
- Payment and billing information (through secure third-party processors; we do not store full credit card data on our servers)
- Transaction history, invoice records, contract information, service usage
3.3 Automatically Collected Data
When you visit our website or use our services, we collect technical and usage data automatically, including:
- IP address
- Browser type and version
- Operating system and device type
- Device identifiers and operating system version
- Geographic location (approximate, based on IP)
- Referring URL, pages visited, date/time of access, time spent on pages
- Session data, clicks, interactions, and other analytics/tracking data
This is collected via tools including Google Analytics, Meta Pixel, Hotjar, Google Tag Manager, and other cookies or tracking technologies.
3.4 Cookies & Tracking Technologies
We use cookies, web beacons, local storage, and similar technologies to:
- Enable core website functionality (account login, session management, security)
- Analyze how visitors use our website (traffic, pages visited, time spent)
- Improve and personalize user experience
- Monitor and optimize our marketing and advertising efforts
- Support retargeting, ad performance, and marketing analytics
Cookies may be “session” (deleted after you close the browser) or “persistent.” You can control or block cookies via browser settings — though doing so may reduce some functionality.
6. Data Security
We implement appropriate technical and organizational safeguards to protect your Personal Information from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Secure (HTTPS) SSL/TLS encryption of data transmitted to and from our website
- Secure storage of data on servers hosted by reputable hosting providers
- Encryption or hashing of sensitive data (e.g., passwords)
- Access controls and role-based permissions for our internal staff
- Regular security assessments and updates
Please note: although we strive to protect your information, no system — including ours — can guarantee 100% security. Transmission of information via the internet is inherently risky.
7. Data Retention
We retain your Personal Information only as long as necessary for the purposes for which it was collected, or until you request deletion (if applicable), or as required by law.
General guidelines:
General guidelines:
- Contact form submissions and leads: retained for at least 12–24 months (or until you request deletion)
- Account and transaction data: retained for the duration of your account and for business record-keeping (invoices, payments, services rendered)
- Analytics and usage data: aggregated/anonymized for long-term trend analysis; raw data may be periodically aggregated or purged
- Backups: archived securely; old data may be anonymized or purged according to policy
If you request deletion (see Section 10), we will delete or anonymize your data to the extent possible, unless there is a legitimate business or legal reason to retain it.
8. Your Rights (for Users in U.S. and Canada)
Depending on your jurisdiction and applicable laws, you may have certain rights regarding your personal information. These may include:
- Right to access — request a copy of your data that we hold
- Right to correct or update inaccurate or incomplete data
- Right to delete your data (subject to retention needs for business or legal reasons)
- Right to opt out of marketing communications or data sharing
- Right to data portability — receive your data in a structured, commonly used format
- Right to object to or limit certain processing (e.g., tracking, profiling)
- Right to withdraw consent for processing when consent is the basis
To exercise these rights, contact us at [email protected]. Please note that exercising some rights (e.g., deletion) may limit or prevent your access to certain services (e.g., account login, project history, support).
We will respond to valid requests within a reasonable timeframe, and may require reasonable verification to confirm identity.
We will respond to valid requests within a reasonable timeframe, and may require reasonable verification to confirm identity.
9. Cookies, Tracking & Do-Not-Track
As described in Section 3.4, we use cookies and other tracking technologies.
- We use essential cookies to enable core website functions (login, session, account management).
- We use analytics cookies to gather data on website usage for improving and optimizing user experience and services.
- We use marketing / advertising cookies & pixels (Meta Pixel, Tag Manager etc.) to measure and execute marketing campaigns, retargeting, and ads performance.
At this time, our website is not configured to honor browser “Do-Not-Track” signals.
You can manage or disable cookies via your browser or device settings — though doing so may affect website functionality.
You can manage or disable cookies via your browser or device settings — though doing so may affect website functionality.
10. Consent, Opt-Out & Unsubscribe
- By using our website or providing your information, you consent to the collection and processing described in this Privacy Policy.
- For marketing communications: we will send marketing emails only if you have opted in or subscribed. You may unsubscribe at any time via the link in the email or by contacting us at [email protected].
- For cookies / tracking: you may control or disable cookies in your browser.
- You may contact us to request deletion or anonymization of your personal data (see Section 8).
11. Children’s Privacy
Our website and services are not intended for children under 13 years old, and we do not knowingly collect personal data from minors. If you become aware that a minor has provided us their information, please contact us — we will promptly delete that information.
12. Third-Party Links & External Sites
Our website may include links to external third-party websites for convenience or reference. We do not control the privacy practices or content of third-party sites, and this Privacy Policy does not apply to such sites.
If you follow a link to a third-party site, any information you provide there will be governed by that site’s privacy policy.
If you follow a link to a third-party site, any information you provide there will be governed by that site’s privacy policy.
13. Modifications to This Privacy Policy
We may update or modify this Privacy Policy at any time. If we do, we will post the updated version on our website and update the “Last Updated” date.
If changes materially affect how we use or process Personal Information, we will provide notice (for example, via website banner, email, or other communication).
Your continued use of the site or services after posting changes means you accept the revised policy.
If changes materially affect how we use or process Personal Information, we will provide notice (for example, via website banner, email, or other communication).
Your continued use of the site or services after posting changes means you accept the revised policy.
14. Contact Information
If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact:
15. California / State-Specific / Regional Disclosures (Optional)
Because we may serve clients and users in various U.S. states (including states with privacy laws like California), you have certain rights under applicable law. We comply with state consumer privacy rights to the extent required by law; for example, you may request information about our data practices, or request deletion or opt-out where permitted.
If you are a resident of a jurisdiction with specific consumer privacy laws (e.g., California, Canada), you may submit a verified request to us (see Section 8).
If you are a resident of a jurisdiction with specific consumer privacy laws (e.g., California, Canada), you may submit a verified request to us (see Section 8).
16. Business Use & Service-Specific Provisions
- For clients who hire us for web design, development, or other services: we may process project-related data (e.g., content, images, user data) on your behalf. Unless explicitly agreed otherwise (e.g., via a Data Processing Agreement), we act as a service provider — and the client is responsible for compliance and consent where necessary.
- If you integrate third-party features (e.g., payments, external APIs, marketing, analytics) as part of your project, you are responsible for ensuring compliance with relevant regulations.